1kbd Frequently Asked Questions

Creating a 1kbd account takes under two minutes. Open 1kbd.ws in your mobile browser, tap the registration link, enter your Bangladeshi mobile number, choose a strong password, and confirm you are aged 21 or above. An OTP is sent to your number for verification. Once confirmed your account is live and you can deposit immediately via bKash, Nagad, or Rocket.

The minimum age to register and play on 1kbd is 21 years. This requirement applies to all players in Bangladesh without exception. 1kbd enforces it through OTP registration, KYC document checks, and ongoing account monitoring. Any account belonging to a person under 21 will be suspended immediately and any balance or winnings forfeited.

1kbd accepts a valid Bangladesh National ID Card (NID) or a valid passport for KYC verification. Upload a clear photo or scan of the document plus a live selfie matching the ID photo. KYC is mandatory before your first withdrawal and may be requested at any point. The review typically completes within 24 hours on Bangladesh Standard Time business days.

On the 1kbd login screen tap Forgot Password and enter your registered mobile number. You will receive an OTP — enter it, then set a new password of at least 8 characters combining letters and numbers. If the OTP does not arrive within two minutes, verify the number is correct and retry, or email [email protected] for manual assistance.

No. Each player is allowed exactly one 1kbd account. Duplicate accounts — whether created under different mobile numbers, names, or payment methods — are strictly prohibited. If duplicates are detected all associated accounts will be suspended and balances forfeited. If you accidentally created a second account, contact support before placing any bets so we can resolve it cleanly.

Log in to your 1kbd account, open the Deposit section, select bKash, and enter the amount you wish to add. You will be shown a 1kbd merchant bKash number — send the payment from your bKash app and paste the transaction ID into the 1kbd confirmation screen. Most bKash deposits are credited to your 1kbd balance within one to five minutes.

The minimum deposit on 1kbd is ৳200 BDT for bKash, Nagad, Rocket, and Upay transactions. Bank transfers via Dutch-Bangla Bank, BRAC Bank, or Islami Bank also have a ৳200 minimum, though bank transfer processing takes longer — typically one to three business hours in Bangladesh Standard Time compared to near-instant mobile banking credits.

bKash deposits on 1kbd are credited almost instantly — typically within one to five minutes of the payment being sent. If your balance has not updated after ten minutes, first confirm the transfer succeeded in your bKash transaction history, then contact 1kbd support with the bKash transaction ID so our team can investigate and credit it manually if required.

The minimum withdrawal on 1kbd is ৳500 BDT. Withdrawals are sent to the same payment method used for your most recent deposit — so if your last deposit was via Nagad, the withdrawal goes to your Nagad account. KYC verification must be complete before any withdrawal is processed. Most withdrawals clear within 30 minutes to two hours during Bangladesh Standard Time business hours.

1kbd charges no platform fee on deposits or withdrawals. Your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges on your end; these are set entirely by the payment provider and are outside 1kbd's control. We recommend checking your provider's current fee schedule before transacting if cost certainty matters to you.

1kbd offers cricket betting markets across BPL, IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs over or under, method of first dismissal, man of the match, and full in-play live betting on every delivery. Markets open roughly 24 hours before the toss and close at the start of play.

Yes — 1kbd is fully optimised for mobile browsers on both Android and iOS without any app download required. Open 1kbd.ws in Chrome or Safari and the site loads as a fast, app-like experience. All game categories including live casino, slots, cricket betting, and crash games are fully playable on mobile. A stable 4G or Wi-Fi connection is recommended for the smoothest live dealer sessions.

All games on 1kbd use certified RNG technology supplied by established providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — each independently audited to confirm outcomes are genuinely random and unpredictable. 1kbd does not modify game results. RTP percentages for each title are set by the provider and are available in each game's information panel inside the platform.

If a match is officially abandoned before the minimum number of overs required for a result is completed, all pre-match bets on 1kbd are voided and your stake is returned in full. For in-play bets, settlement depends on whether the result threshold was crossed before abandonment. Markets already settled before the abandonment — such as first wicket or top first-over scorer — remain settled as normal.

1kbd offers a welcome bonus on your first deposit — the current bonus percentage and maximum BDT amount are displayed on the promotions page at the time you register. The bonus is credited automatically after your qualifying deposit clears. Both the bonus funds and any winnings generated from them are subject to a wagering requirement before they can be withdrawn as cash.

The wagering requirement specifies how many times you must bet with bonus funds before converting any resulting winnings into withdrawable cash. The exact rollover multiplier is stated in the individual promotion's terms. Cricket, sports, slots, and most live casino games contribute toward completing the requirement — though contribution rates can vary by game type, so always read the specific promotion terms before claiming.

Yes — every 1kbd bonus has an expiry window, which is clearly stated in that promotion's terms and conditions. If the wagering requirement is not fully completed before the bonus expires, the bonus and any derived winnings are forfeited automatically. The expiry timer starts the moment the bonus is credited to your account, not from when you first use it. Check your active bonuses in the account dashboard to see time remaining.

Yes — bonus funds on 1kbd can generally be used on cricket betting markets including BPL, IPL, and T20 World Cup matches, as well as on slots and most live casino games. However, certain high-RTP games or specific bet types may be excluded from contributing toward the wagering requirement. Excluded markets are listed in the individual bonus terms, so review them before placing bonus-funded bets.

1kbd uses 256-bit SSL encryption to secure all data transmitted between your device and our servers, ensuring your personal information and BDT transaction details are never exposed. Account access is protected by OTP-based two-step verification, and all player funds are held in accounts segregated from operational funds. 1kbd operates as a safe and reliable platform and does not share player data with unauthorised third parties.

Log in to 1kbd, open Account Settings, and navigate to the Responsible Gaming section. Select Deposit Limits and choose a daily, weekly, or monthly cap in BDT. The limit activates immediately once confirmed. If you later want to raise the limit, a mandatory seven-day cooling-off period applies before the higher limit takes effect — this delay is intentional and exists to protect you from impulsive decisions.

Self-exclusion is a permanent account block that prevents you from logging in, depositing, or placing bets on 1kbd for an indefinite period. It is designed for players who feel gambling is becoming a problem. To apply, email [email protected] from your registered email address with the subject line Self-Exclusion Request and your registered mobile number. Our team processes requests within 24 hours. Once activated, self-exclusion cannot be reversed.

If gambling is affecting your finances, relationships, or mental health, act immediately. Contact 1kbd's responsible gaming team at [email protected] to request a deposit limit, cooling-off period, or full self-exclusion — all handled confidentially. 1kbd also encourages players to speak with a qualified counsellor or mental health professional. Early action is the most effective step, and our support team is available 24/7.